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  • Location: Tokyo   Industry: IT-SIer/Services   

業務内容 salesforce.comのコンサルタントとして、 - Salesforce.comプラットフォーム(SFDC)でソリューションを提供する。 - SFDCのベストプラクティスを提案し、カスタム開発が必要なケースを明確にする。 - 構成の変更や新...
業務内容
salesforce.comのコンサルタントとして、
- Salesforce.comプラットフォーム(SFDC)でソリューションを提供する。
- SFDCのベストプラクティスを提案し、カスタム開発が必要なケースを明確にする。
- 構成の変更や新機能の構成がもたらす影響を明確にし、問題を解決する方法を提案する。
- 組織間のの変更を管理しリリースサイクルを調整。
- ソリューション導入後のSFDCに関するサポートを行う。

必須スキル
- Salesforce.comをビジネスユースの観点から提案できる方
- Salesforce.comプラットフォームの専門知識
- SFDCの標準機能の詳細な知識
- Force.comプラットフォームの開発プロジェクトの経験
Sales Cloud, Service Cloud, Community Cloudの1つ(またはそれ以上)での経験


尚可スキル
- SFDC開発ライフサイクルに関する知識
- レガシーシステムとSFDCの間のFit&Gapを分析し、SFDC標準ソリューションを提案する経験
- 移行ツールおよび/または変更セットを使用したSFDC組織間の移行の経験
- SFDC組織の共有/可視性モデルを定義し、顧客の要件を満たす経験
- Agile / Scrum、継続的インテグレーションベースのプロジェクトでの経験
  • ID: 10917
  •   
    • Location: Tokyo   Industry: IT-SIer/Services   

    Job Responsibilities: · Responsible for verifying and implementing the detailed technical design solution to the problem as identified by the Project/Technical Manager. Often responsible for providing a detailed technical design for enterprise solutions. Is often the Principal Consultant who anal...
    Job Responsibilities:


    · Responsible for verifying and implementing the detailed technical design solution to the problem as identified by the Project/Technical Manager. Often responsible for providing a detailed technical design for enterprise solutions. Is often the Principal Consultant who analyzes and develops enterprise technology solutions.

    · Regularly leads in the technical assessment and delivery of specific technical solutions to the customer. Provides a team structure conducive to high performance, and manages the team lifecycle stages.

    · Coordinates implementation of new installations, designs, and migrations for technology solutions in one of the following work domains: networks, applications or platforms.

    · Provides advanced technical consulting and advice to others on proposal efforts, solution design, system management, tuning and modification of solutions. Provides input to company strategy moving forward.

    · Collects and determines data from appropriate sources to assist in determining customer needs and requirements. Responds to requests for technical information from customers. Develops customer technology solutions using various industry

    · products and technologies.

    · Engages in technical problem solving across multiple technologies; often needs to develop new methods to apply to the situation.

    · Owns and manages knowledge sharing within a community (e.g. team, practice, or project). Ensures team members support knowledge sharing and re-use requirements of project. Contributes significant knowledge to job family community.

    · Proactively encourages membership and contributions of others to professional community and coaches others in area of expertise. Regularly produces internally published material such as knowledge briefs, service delivery kit components and modules, etc. Presents at multi-customer technology conferences.

    · Creates and supports sales activities. Manages bids, or major input into the sales lifecycle. Manages activities and provides qualitative and quantitative information for successful sales. Produces complete proposals for smaller engagements within area of expertise. Actively grows company portfolio with existing customers through new opportunities and change management. Assists with multiple customers. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Sustained and consistent contribution at the work group level.

    8+ years of professional experience and a Bachelor of Arts/Science or equivalent degree in computer science or related area of study; without a degree, three additional years of relevant professional experience (11+ years in total).



    Knowledge and Skills Required:



    · Has sufficient depth and breadth of technical knowledge to design and scope multiple deliverables across a number of technologies.

    · Has demonstrated innovation and communication of new deliverables and offerings. Has led team in the delivery of multiple deliverables across multiple technologies.

    · Ability to develop solutions that enhance the availability, performance, maintainability and agility of a particular customer’s enterprise. Has contributed to the design and application of new tools. Ability to re-use existing experience to develop new solutions to take to market.

    · Possesses an understanding, at a detailed level, of architectural dependencies of technologies in use in the customer’s Information Technology (IT) environment. Frequently uses product and application knowledge along with internals or architectural knowledge to develop solutions. A recognized expert in one or more technologies within own technical community and also at regional level. Holds a vendor or industry certification in at least one discipline area.

    · Able to communicate with internal and external senior management confidently and demonstrate the professionalism of the job family.

    · Ability to work in a multi technology environment with the ability to diagnose complex technical problems to their root cause. In addition to troubleshooting skills and consulting skills, has ability to summaries prognosis and impact at practice lead level. Ability to adapt a consulting style appropriate to the situation and can identify up-sell opportunities.

    · Be able to demonstrate a broad understanding of market dynamics, an industry area, commercial issues, and technical concerns whilst maintaining depth in core focus area.

    · Ability to present within own area of expertise as part of a customer sales presentation, putting forward domain-specific information within the context of a company sales campaign. Has demonstrated ability to lead others in the gathering of requirements, designs, plans and estimates. Able to produce complete proposals for smaller engagements within own area of expertise.

    · Demonstrates broad knowledge in other technical areas in order to properly manage complex integration efforts. Demonstrates application of technical expertise in successful engagements involving multiple disciplines.

    · Able to independently complete solution implementation or application design deliverables.

    · Able to manage a team of consultants in the completion of one or more solution requirements, architecture, or implementation deliverable.

    Tealium(Digital Marketing), SAS Marketing Automation, AWS, DWH etc
  • ID: 10914
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    • Location: Tokyo   Industry: IT-SIer/Services   

    Major Tasks • Set project objectives and achieve business goals by the delivery date which is defined in a contract made between us and a client company. • Maintain a constructive relationship with top managements of client insurance companies • Responsible for managing project staff in gene...
    Major Tasks

    • Set project objectives and achieve business goals by the delivery date which is defined in a contract made between us and a client company.
    • Maintain a constructive relationship with top managements of client insurance companies
    • Responsible for managing project staff in general.
    • Serve as a liaison with project managers and with steering committee of clients. Summarize project problems and status. Exchange information by representing company
    • Understand impacts of clients’ business and project’s on both of their business results. Manage all the changes in a unified manner. Provide coordination to submit outputs without interfering with their regular business.
    • Manage all the changes made on program instruction, scope, advantage, cost, and timing, while minimizing the financial/cost risks.
    • Guarantee appropriate technology/architecture of each program used in our package products.
    • Coordinate/manage dependencies among architectures of programs that are to-be-developed and that are already defined by subordinates.
    • More than three years experience in project management is proffered. Desired to have experience in managing multiple projects.
    • Preference will be given to applicants with experience in managing project of life/non-life insurance system.
    • Preference will be given to applicants with experience in working for insurance system. Applicants with experience in working for system department other than insurance company will have an advantage as well.
    • Preference will be given to applicants with knowledge/experience in development of our Integral product such as SMART400, Life/J, Polisy/J, Life/400, Life/Asia.
    • Excellent communication skill (conversation, reading & writing) both in Japanese and English is essential.
  • ID: 10913
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    • Location: Osaka   Industry: IT-Other   

    職務内容 指定された業種/業界内の既存顧客に対し各種商品及びサービスを提案する。また並行して同業種/業界内の新規顧客開拓を実施 ■顧客企業が抱える様々な問題の商品、サービスによって解決を図るべく、トップ...
    職務内容 指定された業種/業界内の既存顧客に対し各種商品及びサービスを提案する。また並行して同業種/業界内の新規顧客開拓を実施

    ■顧客企業が抱える様々な問題の商品、サービスによって解決を図るべく、トップマネージメント層に直接アプローチを行う

    ■正確に売上見通しを立てることができ、売上増加、特定顧客の維持増加を図る

    ■担当アカウントの維持及び管理

    ■クライアント企業の様々な問題点に対して洞察力があり付加価値溢れる戦略的な提案を行いながら、クライアント企業との有効なビジネス関係を維持し、形成していく

    ■社内リソースを有効に活用する事により、責任を持ってクライアントを成功に導く

    登録資格 大学または大学院卒業後、IT業界における大企業向け直販ソリューション営業経験者

    ■顧客とのコミュニケーションで得た情報をもとにガートナーのアナリストやコンサルタントと協業して最適な提案を実施出来る方

    ■現職または過去の営業経験において卓越した営業実績を有し、四半期及び年度目標を達成することに対して明確な目標達成意欲を維持できる方

    ■企業が抱える幅広い問題に着目、理解し、企業のIT部門にて意思決定をする際に斬新で的確なソリューション提供ができる方

    ■新規顧客開拓、またトップマネージメント層顧客への応対ができる方

    ■セルフスターターであり、且つチームプレーヤーである方

    ■タイムマネージメントの出来る方

    ■日本語必須、英語力あれば尚可
  • ID: 10899
  •   
    • Location: Tokyo   Industry: FIN-Insurance   

  • ID: 10891
  •   
    • Location: Tokyo   Industry: Media   

  • ID: 10875
  •   
    • Location: Tokyo   Industry: Machinery   

    GAP Aftermarket - GAS Asia Oceania Mission: Provide day to day after sales service to achieve the highest possible levels of customer satisfaction, which in turn shall lead to sustainable profitable growth. Major Responsibilities: -Provide installation and commissioning service for customers ...
    GAP Aftermarket - GAS Asia Oceania

    Mission:
    Provide day to day after sales service to achieve the highest possible levels of customer satisfaction, which in turn shall lead to sustainable profitable growth.

    Major Responsibilities:
    -Provide installation and commissioning service for customers 
-To provide installation and commissioning to customers when compressor equipment is delivered. 
-To provide equipment maintenance training to customers on-site.
    
Provide maintenance and repair service for customers 
-Perform the day-to-day service operations and activities for compressor equipments. 
-To repair and maintain equipments and deal with service cases on site. 
-To contact with customers to identify general problems. 
-To provide technical support for customers.
    
Co-ordination with sales, and technical team 
- To interact with sales team to provide efficient after sales service to customers. 
- To keep relationship with technical team to give feedback about product's quality issues on site. 


    Experience Requirements 
- More than 2 years experience in compressor equipments service or related equipments.
    -LNG Experience

    Job Requirement:
    -College graduated or above, majored in mechanical/mechatronic/controls engineer or equivalent.
    -Good command in English in communication. 
-Good computer skills.
    -Excellent communication skills and customer oriented.

  • ID: 10873
  •   
    • Location: Tokyo   Industry: IT-Software   

    The main responsibilities of the Revenue Recognition Analyst are: • Ensure revenue recognition accounting is compliant with company policy and IFRS. • Responsible for the monthly and quarterly close processes for deferred revenue including the preparation of monthly account reconciliation...
    The main responsibilities of the Revenue Recognition Analyst are:
    • Ensure revenue recognition accounting is compliant with company policy and IFRS.
    • Responsible for the monthly and quarterly close processes for deferred revenue including the preparation of monthly account reconciliation and journal entries within published close timeline
    • Review customer agreements and other required documents for appropriate revenue recognition in accordance with company policies and revenue recognition standards
    • Responsible for the preparation of supporting revenue recognition documentation for significant transactions
    • Understand and respond to all aspects of the revenue process including identification and resolution revenue issues using system inquiry and analytical skills
    • Advise and assist Sales and executive level on revenue recognition topics for specific deals under negotiation and provide recommendations to protect the business
    • Ensure internal controls are efficient and operate in respect of Group Compliance policies including proper approval
    • Respond to audit requests and support IFRS (prevailing standards) compliance including monitoring and updating policies
    • Participate in the transition to IFRS15
    • Collaborate with legal, sales, R&D and corporate office on an ongoing basis
    • Implement and follow all necessary processes and procedures related to the Group “Order-to-cash” process
    • Collaborate with the corporate team and other global locations on significant accounting matters
    • Perform all other related duties as assigned

    Requirements experience, skill 必要な経験・スキル
    • Bachelor’s degree in Business including accounting and finance
    • 8 to 10 years experience in Finance/Corporate Accounting and knowledgeable on IFRS
    • Minimum of 4 years experience in revenue recognition, with background particularly in the software industry or under US GAAP a plus
    • Experience with ERPs, especially PeopleSoft a plus
    • Possess critical thinking and problem solving abilities
    • Strong verbal, written communication skills, and interpersonal skills to provide good business partnering support with a customer service focus
    • Ability to speak English and Japanese fluently
    • Ability to work cooperatively and collaboratively with all levels of the organization in a global environment
    • Proactive, meticulous and adaptable team player
    • Highly detailed, result oriented and organized in work
    • Have a positive work attitude
    • Self-motivated to learn new concepts and participate in new projects
  • ID: 10863
  •   
    • Location: Tokyo   Industry: IT-SIer/Services   

    Location:Tokyo Job Brief: Senior Project Manager (SPM) will be responsible and accountable for smooth execution of projects. SPM will liaison with customer manager / stakeholder for daily operations of the project. SPM will involve into both technical and managerial (administrative) task to...
    Location:Tokyo
    Job Brief:
    Senior Project Manager (SPM) will be responsible and accountable for smooth execution of projects. SPM will liaison with customer manager / stakeholder for daily operations of the project. SPM will involve into both technical and managerial (administrative) task to ensure smooth progress. SPM must be critical thinkers and problem-solvers with great attention to detail. Excellent communication and people skills are required. Ensuring that all projects are delivered on-time, within scope and within budget. Able to manage Japanese Customer expectations and must be a cultural fit into a team of international members.
    The successful candidate will have proven skills with appropriate professional experience and a detailed knowledge of insurance industry’s best practice processes. Knowledge of Legacy application is desirable. Candidate should also manage team in an Onsite- Offshore model. Cross cultural understanding and international exposure will be good.

    Responsibilities:
    1. Plan, organize, control and execute Projects.
    2. Manage Resource as required for the project. Work closely with engineering teams to deliver with quick time-to-market and optimal resources. Teams are located at various geo graphical locations.
    3. Identify problematic areas and implement strategic solutions in time
    4. Handle Project budget and ensure cost effectiveness
    5. Evaluate insurance product (life/J) solutions both internally and with customer.
    6. Scope and prioritize activities based on business and customer impact.
    7. Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
    8. Report and escalate to management as needed. Manage the relationship with the client and all stakeholders
    9. Perform risk management to minimize project risks.
    10. Create and maintain comprehensive project documentation

    1. University Degree.
    2. Proven working experience (approximately 15 years or above) as a project administrator in the information technology sector.
    3. Solid technical background, with understanding or hands-on experience in software development and web technologies.
    4. Excellent client-facing and internal communication skills. Excellent written and verbal communication skills. Preferred – good Japanese Language bi-lingual resources.
    5. Solid organizational skills including attention to detail and multi-tasking skills.
    6. Strong working knowledge of Microsoft Office
    7. Good People management skills. Must be a team player. Ability to manage Japanese personnel and expectations.
    8. Bi-lingual Preferred.
  • ID: 10858
  •   
    • Location: Tokyo   Industry: IT-SIer/Services   

    RESPONSIBILITIES -Reviews and understands GSSP NFR -Creates Performance Test Plan which needs to include target, scope, entry/exit criteria, testing approach, environment, R&R, script scenarios, schedule and deliverables -Develops Performance Test Scripts -Creates Test Scenarios, based on...
    RESPONSIBILITIES
    -Reviews and understands GSSP NFR
    -Creates Performance Test Plan which needs to include target, scope, entry/exit criteria, testing approach, environment, R&R, script scenarios, schedule and deliverables
    -Develops Performance Test Scripts
    -Creates Test Scenarios, based on usage pattern of application
    -Establishes Monitoring of application and servers using tools that are available in environments
    -Runs Load (peak), Capacity (scalability) and Endurance(reliability) tests.
    -Analyzes test results and provides test report with our observations and metric reports where acceptance criteria have met or failed. Walks through the outcome with testing team
    -Works closely with development teams provide support to performance tuning
    - Creates Engagement Summary and provides sign-off for release (if all passes)

    REQUIRED SKILLS
    -Having at least 3 years experience of performance testing on web applications
    -Being familiar with HP Performance Center or LoadRunner with at least 2 years experience on the tool -Being familiar with Java, understanding how JVM works in depth
    -Being able to create professional test reports and explain findings clearly

    Japanese is good to have, English is a must.
  • ID: 10857
  •   
    • Location: Tokyo   Industry: IT-SIer/Services   

    BI WORK STREAM LEAD FOR AGILE PROJECT IS RESPONSIBLE FOR PLANNING LEADING, ORGANIZING AND MOTIVATING AGILE CUSTOMER FACING PROJECT TEAMS TO ACHIEVE A HIGH LEVEL OF PERFORMANCE AND QUALITY IN DELIVERING PROJECTS THAT PROVIDE EXCEPTIONAL BUSINESS VALUE TO OUR CUSTOMER AND BUSINESS PARTNERS. Project Pl...
    BI WORK STREAM LEAD FOR AGILE PROJECT IS RESPONSIBLE FOR PLANNING LEADING, ORGANIZING AND MOTIVATING AGILE CUSTOMER FACING PROJECT TEAMS TO ACHIEVE A HIGH LEVEL OF PERFORMANCE AND QUALITY IN DELIVERING PROJECTS THAT PROVIDE EXCEPTIONAL BUSINESS VALUE TO OUR CUSTOMER AND BUSINESS PARTNERS.

    Project Planning and Management – Define project scope and schedule while focusing on regular and timely delivery of value; organize and lead project status and working meetings; prepare and distribute progress reports; manage risks and issues; correct deviations from plans; and perform delivery planning for assigned projects.
    Team Management – Assist in team development while holding teams accountable for their commitments, removing roadblocks to their work; leveraging organizational resources to improve capacity for project work; and mentoring and developing team members.
    Client Support – Support and manage customer expectations for project deliverables, manage stakeholder communications and help to implement an effective system of project governance.
    Process Management and Improvement – Define and manage a well-defined project management process and champion ongoing process improvement initiatives to implement best practices for Agile Project Management and drive Agile methodologies throughout the Project.
    Solid understanding of development life cycle models as well as expert knowledge of both Agile and traditional project management principles and practices and the ability to blend them together in the right proportions to fit a project and the business environment
    Expertise of leading large scale BI implementations along of in depth understanding of BI life cycle and Data Mart Development.
    Should manage the teams based in India and Japan to ensure successful and timely delivery and experience of working with onsite-offshore model.

    HANDS ON IMPLEMENTATION KNOWLEDGE OF BUSINESS OBJECTS/MICROSTRATEGY/COGNOS
    EXPERIENCE WITH ANY RDBMS SUCH AS ORACLE/MS SQL EXPERIENCE - DESIRABLE
    Experience in Life Science commercial Domain is preferred.
    Exposure/understanding of AWS cloud architecture
    - Consulting Experience
  • ID: 10847
  •   
    • Location: Tokyo   Industry: IT-Software    Salary: < ¥10

    The main responsibilities of the Client Executive for Automotive Large Account are: • Responsible for implementing business transformation with 1 to 3 assigned accounts to increase 3DS penetration and revenue growth on a mid and long-term basis. • Deliver revenue plan by executing an over...
    The main responsibilities of the Client Executive for Automotive Large Account are:
    • Responsible for implementing business transformation with 1 to 3 assigned accounts to increase 3DS penetration and revenue growth on a mid and long-term basis.
    • Deliver revenue plan by executing an overall sales strategy, involving 3DS Ecosystem in line with decision validated once Value Engagement deployed.
    • Lead Customer Executive relationship and global ecosystem to support enterprise business transformation.
    • Be accountable to engage by value systematically (Value Engagement framework), positioning and selling 3DS Business Consulting missions to support client’s business transformation.
    • Drive 3DS team endorsement and customer commitment on account strategy once Value Engagement deployed
    • Build and develop trusted relationships at executive level and within all layers of client organization to ensure sustainable business for 3DS
    • Involve 3DS teams and/or C&SI as appropriate to maintain a high-end 3DS consulting presence at customer and to create new growth opportunities
    • Perform full sales engagements consistent with the Leverprocess and Value Engagement framework to overachieve revenue plan
    • Provide an accurate forecast on 5 (BT channel) or 4 (VS channel) rolling quarters and FY creating the appropriate pipeline to reach business objectives
    • Manage negotiation with the customer by complying with all 3DS engagement processes (SBO, IOC, CLOSA, Revenue recognition), government and local regulations, DS policies and ethical standards
    • Identify best practices based on Lessons Learned (including RCA, Analytics, Loss reviews)
    • Manage 3DS and Client ecosystems all along the customer experience to ensure global satisfaction

    Required experience, skill 必要な経験・スキル
    • Education requirement BS degree
    • 1 to 8 years of successful software solution sales experience
    • Experience in a Domain / Industry is an advantage
    • Sales Process & Tools
    • Setting Customer Value Roadmap
    • Maximize Sales Value
    • Effective Negotiation
    • Effective Communication
    • Manage Ecosystem
  • ID: 10838
  •   
    • Location: Tokyo   Industry: IT-SIer/Services   

    Role Value Proposition This role is an entry level position within project delivery. The role will be supporting project leads or leading sub-projects within a larger project. The main support tasks will be tracking and updating project schedule and progress of tasks. Additionally role holder will b...
    Role Value Proposition
    This role is an entry level position within project delivery. The role will be supporting project leads or leading sub-projects within a larger project. The main support tasks will be tracking and updating project schedule and progress of tasks. Additionally role holder will be expected to assist managing budgets and create reports within the project. The role holder will be expected to be a good listener and able to support fact based decision making.
    This a role whose function will make sure status of projects schedule, budget and progress of work based on facts and support making project reports, assisting concrete discussions and fact based decisions. The role holder will be responsible for supporting the AD and EI driven Senior Engineers including End of Life technology, major business digitization projects.
    Key Relationships
    • The role holder will report to a Senior Engineer or the section manager
    • Other key stakeholders: Infrastructure Teams, Application Developers, IT Architecture
    Office
    General Responsibilities
    • Support project leads with reporting, tracking and ticket raising
    • Support project leads with following up with various project members and BAU staff
    required to deliver project
    • Support project leads with executing procurement process and tracking bill/invoice for
    budget management
    Project Related
    • Support project lead with validation of WBS and associated dependencies with project members
    • Support project lead with quotations, collection of estimates and other tasks
    • Follow up with project team to ensure any questions, issues and risks are either raised
    or closed off.
    • Assist project lead with all project closure activities
    • Support sponsors approvals by producing correct formal documentation

    Essential Business Experience and Skills
    • 2-5 years of experience as a practitioner in IT e.g. application development, quality assurance, infrastructure
    • Business Level English and Japanese
    • Effectively use MS office tools (Excel and Powerpoint)
    • High level understanding of several IT infrastructure components and services
    o Network, Storage, Servers, Hypervisors, Operating Systems, middleware and database
    • Well organized and able to work independently with minimal direction
    • Good ability to learn technical concepts and IT systems at a high level
    • Strong interpersonal skills, ability to listen and learn
    • Knowledge of formal IT project methodologies like PMBOK or PMP will be a plus
    • +5 years of working experience in financial industry or as a system integrator as nice to
    have
  • ID: 10837
  •   
    • Location: Tokyo   Industry: IT-SIer/Services   

    To be responsible for conceptualizing and delivering the solution/product to the market in collaboration with internal and external (client) teams with a view to generating solution revenue (1.) To execute the product launch by collaborating with various teams for tracking productization| GT...
    To be responsible for conceptualizing and delivering the solution/product to the market in collaboration with internal and external (client) teams with a view to generating solution revenue

    (1.) To execute the product launch by collaborating with various teams for tracking productization| GTM planning and revenue projections and tracking

    (2.) To deliver for the successful launch of the prototype including conceptualization| functional specifications| release plan and product roadmap

    (3.) To enable Opportunities identification either by sourcing them directly from the customer or by proactively understanding their needs

    (4.) To jointly perform various activities to determine the financial and commercial viability of the product

    (5.) To manage| guide and develop the team


    • Extensive experience (15+ years) in embedded projects along with product engineering back ground.

    • Should have at least 15+ years of experience in Project / Program Management involving embedded Software and Hardware

    • Extensive experience in building propositions – both proactive and RFP based

    • Should have extensive experience in different project execution methodologies (like waterfall, Agile, iterative models, etc.)

    Skillset:

    • Excellent leadership skills

    • Strong analytical and problem solving skills

    • Should be able to think holistically and act as solutions consultant for the entire product involving all services – embedded software and hardware, Desktop/Web application software, etc.,

    • Should have good verbal and written communication skills, excellent troubleshooting skills with the ability to analyze and resolve difficult problems quickly

    • Proficient in using Microsoft Project 2016

    • Well versed will all facets of program management such as:

    -Strategy Planning

    -Team building

    -P&L Management

    -Cost & Risk Analysis

    -Quality Assurance

    -Process Enhancement

    -Client Relationship Management

    • Certification in PMP (Optional)

    English speaking candidates with lesser Japanese can be considered as long as s/he has a solid programme management skills/experience in embedded SW field irrespective of domain.
  • ID: 10825
  •   
    • Location: Tokyo   Industry: IT-SIer/Services   

    JOB DESCRIPTION GENERAL RESPONSIBILITIES • This role is an entry level position within project delivery. The role will be supporting project leads or leading sub-projects within a larger project. The main support tasks will be tracking and updating project schedule and progress of tasks. Additional...
    JOB DESCRIPTION
    GENERAL RESPONSIBILITIES
    • This role is an entry level position within project delivery. The role will be supporting project leads or leading sub-projects within a larger project. The main support tasks will be tracking and updating project schedule and progress of tasks. Additionally, role holder will be expected to assist managing budgets and create reports within the project. The role holder will be expected to be a good listener and able to support fact based decision making.
    • This is a role whose function will make sure status of projects schedule, budget and progress of work based on facts and support making project reports, assisting concrete discussions and fact based decisions. The role holder will be responsible for supporting the AD and EI driven Senior Engineers including End of Life technology, major business digitization projects.
    PROJECT EXECUTION RESPONSIBILITIES
    • The role holder will report to a Senior Engineer or the section manager
    • Other key stakeholders: Infrastructure Teams, Application Developers, IT Architecture Office
    • Support project leads with reporting, tracking and ticket raising
    • Support project leads with following up with various project members and BAU staff required to
    deliver project
    • Support project leads with executing procurement process and tracking bill/invoice for budget
    management
    • Support project lead with validation of WBS and associated dependencies with project members
    • Support project lead with quotations, collection of estimates and other tasks
    • Follow up with project team to ensure any questions, issues and risks are either raised or closed
    off.
    • Assist project lead with all project closure activities
    • Support sponsors approvals by producing correct formal documentation
    DESIRED SKILLS
    • Effectively use MS office tools (Excel and Powerpoint)
    • High level understanding of several IT infrastructure components and services
    o Network, Storage, Servers, Hypervisors, Operating Systems, middleware and database
    • Well organized and able to work independently with minimal direction
    • Good ability to learn technical concepts and IT systems at a high level
    • Strong interpersonal skills, ability to listen and learn
    • Knowledge of formal IT project methodologies like PMBOK or PMP will be a plus
    • +5 years of working experience in financial industry or as a system integrator as nice to have




    LANGUAGE SKILLS
    • Business Level English and Japanese
  • ID: 10820
  •   
    • Location: Tokyo   Industry: Public Relations   

  • ID: 10802
  •   
    • Location: Tokyo   Industry: Media   

  • ID: 10794
  •   
    • Location: Nagoya   Industry: IT-Hardware   

    職務内容 顧客との関係構築を通して課題や要望を汲み取り、顧客のビジネス成長を支援する 新規開拓及び既存深耕を通して、四半期及び年間の売り上げ目標を達成する アカウントプランを作成し、四半期毎の計...
    職務内容

    顧客との関係構築を通して課題や要望を汲み取り、顧客のビジネス成長を支援する
    新規開拓及び既存深耕を通して、四半期及び年間の売り上げ目標を達成する
    アカウントプランを作成し、四半期毎の計画立案と進捗管理および目標達成の為のリーダーシップをとる
    SEやサポート、各ビジネスユニット等の社内関係者及び外部パートナーとの協業を通じて、顧客に最適なソリューションを提供する為の体制を構築し、継続的なパイプラインの増加及び受注を獲得する

    応募要件

    ラージエンタープライズのお客様へ直接、またはハイタッチの営業経験お客様へシステムやソリューションを提案することができる基礎的なIT知識
    アカウントプランニング及びソリューションセリングスキル
    緊迫感を持ち、お客様に対して四半期ベースで戦略的なアプローチの実行経験
    経営者(CXO)レベルへの営業経験
    アプリケーション、および(または)仮想化に関する知識
    学士、または同等の学力
    製造業向けの営業経験(尚可)
  • ID: 10789
  •   
    • Location: Other Japan   Industry: Energy-Renewable    Salary: ¥4 - ¥6

    In the Service Department, our focus is to provide our clients with high quality and best possible production of their wind power plants. With our long standing excellent track record and service experience globally, we work to ensure that we manage our clients' plants effectively to get the most out...
    In the Service Department, our focus is to provide our clients with high quality and best possible production of their wind power plants. With our long standing excellent track record and service experience globally, we work to ensure that we manage our clients' plants effectively to get the most out of each turbines while upholding to our commitment to safety standards.

    Responsibilities:
    - The Service Technician will be actively involved the installation, operation, and maintenance of Wind Turbine Generators (WTGs) at one or more of wind farms in Japan
    - Report to the Site Supervisor
    - Conduct timely scheduled maintenance, respond and troubleshoot turbine issues
    - Always ensure and promote safe working practices
    - Be dependable, i.e. accurate, detailed and have good observations skills, follow complex technical instructions in English and improvise, when necessary, in order to complete work successfully and of the highest standard
    - Continuously identify potential troubles in the Wind Turbine Generators (WTGs) and actively contribute to operation improvements to help us build a brand worthy of reliable services and high performing turbines fleets
    - Plan and execute daily work demands based on site work rosters and schedules
    - Understand each work scope, read and validate necessary service work instruction
    - Identify required tools and parts for each assigned work
    - Responsible to check availability of all required tools and parts prior actual work day
    - Conduct regular safety checks of equipment and tool
    - Conduct re-certification of equipment and tools
    - Complete tasks timely as agreed with Site Supervisor
    - Document and convey customer requirements or requests to Site Supervisor
    - Actively participate in Quality, OH&S and Environmental awareness and requirements
    - Participate toolbox and daily work team briefings
    - Uphold site safety protocols to all Vestas onsite personnel and visitors
    - Promoting and actively participate in 5S and LEAN

    Qualifications:
    - High School graduate; Bachelor Degree an advantage
    - Background in Electrical or Mechanical experience preferable but advantage to have high voltage, operating cranes or forklifts experience
    - Has a valid driver’s license in Japan

    Competencies:
    - Fluency in Japanese language (For Japanese native-speakers, reading English proficiency required)
    - Comfortable working at heights
    - Familiar with Windows OS and MS Office, SAP would be beneficial
    - Team player, accountable, dependable, proactive, accurate, professional
  • ID: 10785
  •   
    • Location: Tokyo   Industry: IT-SIer/Services   

    To be responsible for conceptualizing and delivering the solution/product to the market in collaboration with internal and external (client) teams with a view to generating solution revenue (1.) To execute the product launch by collaborating with various teams for tracking productization| GT...
    To be responsible for conceptualizing and delivering the solution/product to the market in collaboration with internal and external (client) teams with a view to generating solution revenue

    (1.) To execute the product launch by collaborating with various teams for tracking productization| GTM planning and revenue projections and tracking

    (2.) To deliver for the successful launch of the prototype including conceptualization| functional specifications| release plan and product roadmap

    (3.) To enable Opportunities identification either by sourcing them directly from the customer or by proactively understanding their needs

    (4.) To jointly perform various activities to determine the financial and commercial viability of the product

    (5.) To manage| guide and develop the team

    • Extensive experience (15+ years) in embedded projects along with product engineering back ground.

    • Should have at least 15+ years of experience in Project / Program Management involving embedded Software and Hardware

    • Extensive experience in building propositions – both proactive and RFP based

    • Should have extensive experience in different project execution methodologies (like waterfall, Agile, iterative models, etc.)

    Skillset:

    • Excellent leadership skills

    • Strong analytical and problem solving skills

    • Should be able to think holistically and act as solutions consultant for the entire product involving all services – embedded software and hardware, Desktop/Web application software, etc.,

    • Should have good verbal and written communication skills, excellent troubleshooting skills with the ability to analyze and resolve difficult problems quickly

    • Proficient in using Microsoft Project 2016

    • Well versed will all facets of program management such as:

    -Strategy Planning

    -Team building

    -P&L Management

    -Cost & Risk Analysis

    -Quality Assurance

    -Process Enhancement

    -Client Relationship Management

    • Certification in PMP (Optional)

    English speaking candidates with lesser Japanese can be considered as long as s/he has a solid programme management skills/experience in embedded SW field irrespective of domain.

  • ID: 10780
  •   
    • Location: Tokyo   Industry: IT-SIer/Services   

  • ID: 10779
  •   
    • Location: Tokyo   Industry: IT-SIer/Services   

    Responsibilities: Recommend changes on project design concepts to improve efficiency. Verify stability, interoperability, portability, security and scalability of java system architecture. Code walkthrough to perform impact analysis. Provide technical guidance and support. Implement solutions fo...
    Responsibilities:

    Recommend changes on project design concepts to improve efficiency.
    Verify stability, interoperability, portability, security and scalability of java system architecture.
    Code walkthrough to perform impact analysis.
    Provide technical guidance and support.
    Implement solutions focusing on reuse and industry standards at a program, enterprise and operational level.
    Ensure compliance with established architecture, design patterns, policies, standards and best practices.
    Identify, review and present application migration and technology upgrade code analysis.
    Understand business requirements and design application/functional requirement.
    Provide solution for technical migration, technical upgrade.

    Senior consultant with 8+ years of experience

    Skills and Qualifications: -

    Should have experience with following technologies.
    Java, J2EE.
    MVC Frameworks such as Spring, Struts.
    JSP, JQuery, Java Scripts and CSS.
    SOAP/REST Web services.
    Apache Web Server, Tomcat, JBOSS, WAS and WebLogic Application Server.
    SCM – GitHub, SVN.
    Oracle Database, PL/SQL.
    Should have knowledge of the following
    MVC Pattern.
    Handling technology upgrade projects.
    Debugging skills.
    Deployment Architecture.
    Good to have knowledge of Spring Boot, Spring Cloud, CI/CD Tools, Jira,
    Good to have knowledge of concepts like open authentication, performance tuning.
    Strong unit test and debugging skills
    Possess strong computer science fundamentals: data structures, algorithms, programming languages, distributed systems, and information retrieval.
    Strong analytical and problem-solving skills.
    Self-motivated to work in a dynamic set up.
    Must have high Business level of Japanese ( Comfortable to speak, read and write in Business Japanese.)
    Nice to have Business level English. Candidate requires to write and read in English.
  • ID: 10774
  •   
    • Location: Tokyo   Industry: Energy-Electricity   

    JOB DESCRIPTION Work in the Supply Group to develop, maintain, and enhance understanding of supply-related statistics and analytics. Own the load supply forecasting and scheduling processes. Liaise with other business areas in relation to key cross-department issues. Work to support all other supply...
    JOB DESCRIPTION
    Work in the Supply Group to develop, maintain, and enhance understanding of supply-related statistics and analytics. Own the load supply forecasting and scheduling processes. Liaise with other business areas in relation to key cross-department issues. Work to support all other supply initiatives including but not limited to pricing, procurement, information gathering, and third-party relationships.

    ESSENTIAL FUNCTIONS
    Maintain and analyze multiple customer-related databases.
    Work with internal and external resources in order to perfor daily energy load forecasting and scheduling.
    Facilitate communications between supply organization and internal stakeholders.
    Coordinate the receipt, review, and execution of required documents and contracts to enable the business.
    Monitor and report on the global & domestic energy market landscape (nuclear, fossil fuels, renewables, etc. markets which may impact our business and the FCA).
    Provide analytical assistance and support in completing supply initiatives including but not limited to pricing, procurement, and supplier relationships.
    Forge and maintain important partner relationships, staying abreast of any market changes, both confirmed and expected.
    Support review of pertinent utility tariffs, guidelines, facts, and market information for coordination with internal staff in areas of Supply, Operations, Customer Care, IT, Marketing, Regulatory, Finance and others.
    Research, manage, report, and continually update a reference workbook for each utility containing dozens of pertinent facts related to those items mentioned above. (Including utilities’ fuel inputs and generation stacks).
    Support Supply Group reporting requirements to METI, utilities, OCCTO, etc.
    Support the company's knowledge base with all new regulations and business rules.
    Monitor and report on METI’s Power & Gas market reformation information (including meeting minutes, presentations, etc.)
    Manage and support corporate projects as the need arises and other duties as assigned.


    EDUCATION / CERTIFICATION
    Undergraduate or graduate degree with concentration in business, mathematics, accounting, engineering, economics, or energy-related discipline.
    TOEIC Score: 800 and above


    JOB EXPERIENCE
    Experience in database management, relationship management, project management, and/or deregulated energy markets.
    Database interpretation and management.
    Experience creating and maintaining reports.
    Demonstrable track record of accomplishments in the areas of project and relational management.
    Understanding of the Japanese retail electricity markets.

    SKILLS / COMPETENCIES
    High analytical ability with proficiencies interpreting and managing databases using Excel, SQL, and/or other tools.
    High computer literacy with excellent skills in MS Office. (Word, PowerPoint, & Excel)
    Attention to detail with the ability to quickly grasp, analyze, present and communicate electricity market rules/changes and market competitor news/competitive intelligence.
    Excellent written and oral communication skills. (Japanese and English)
    Well organized, dependable, punctual, strong work ethic. Availability outside of regular work hours to handle emergencies.
    Ability to present detailed technical information in layman’s terms.
    Ability to create and present data graphically.
    Energetic, results-oriented individual who enjoys working in a fast-paced, collaborative team environment.
  • ID: 10767
  •   
    • Location: Tokyo   Industry: Energy-Electricity   

    JOB DESCRIPTION This position requires the ability to work in a very fast paced and quickly growing business that participates within the power and natural gas arena. The Business Analyst works within the Operations Team to primarily focus on the identifying, implementing and monitoring customer li...
    JOB DESCRIPTION

    This position requires the ability to work in a very fast paced and quickly growing business that participates within the power and natural gas arena. The Business Analyst works within the Operations Team to primarily focus on the identifying, implementing and monitoring customer life cycle operational controls. The controls will enable the greater Operations team to identify trends, report exceptions and undertake timely actions. This position requires a highly motivated and loyal candidate with solid analytic and process management skills to aid in the development of overall customer satisfaction.

    ESSENTIAL FUNCTIONS

    Understanding of electricity customer lifecycle from a transactional standpoint.
    Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats
    Provide leadership and technical guidance to a team deliver technical controls and reporting.
    Engage with independent parties to facilitate support and independent testing of key controls.
    Create process documentation, system maps and control matrices for new and updated processes and controls.
    Interact professionally with internal teams, executive level management, external vendors, and utilities to acquire knowledge, resolve issues, and manage projects.
    Documented manual paper processes, identified new business requirements, and automated the processes using computerized systems
    Being an interface between technology teams, support teams, and business units
    Utilize software, analytical tools, process documentation, and retail energy market knowledge to research and analyze business problems.
    Work within XOOM Energy’s internal Customer Management Systems.
    KPI analysis and reporting
    Perform other duties as assigned
    KNOWLEDGE, SKILL SET & QUALIFICATIONS REQUIRED

    Bachelor’s degree preferred, or knowledge and experience commensurate with respect to wholesale or retail energy industry.
    Ability to translate work into formats, such as Excel, as required for analysis.
    Demonstrated proficiency in analytical and mathematical skills, solving problems with minimal guidance.
    Attention to detail and ability to multi-task in a fast paced environment.
    Have strong technical skills, business intelligence, and a full understanding of the needs of the customer
    Capable of working independently.
    Demonstrates expertise in utilizing Microsoft Word and Excel.
    Effective oral and written communication skills with ability to discuss findings and recommendations in a succinct manner.
    Interact professionally with internal teams and external vendors and utilities to acquire knowledge and resolve issues.
  • ID: 10766
  •   
    • Location: Tokyo   Industry: FIN-Insurance - NonLife   

    * Partner with multiple stakeholders to develop and deploy communication plans that strategically communicate the company’s priorities. * Research, write, edit and post compelling content in multiple formats for internal and external channels. * Identify and implement opportunities to enr...
    * Partner with multiple stakeholders to develop and deploy communication plans that strategically communicate the company’s priorities.

    * Research, write, edit and post compelling content in multiple formats for internal and external channels.

    * Identify and implement opportunities to enrich engagement through company events, award ceremonies, town halls and other experiential opportunities.

    * Measure effectiveness of communication materials and offer solutions for improvement.

    * Identify and implement new and innovative communication ideas.

    * Other duties as assigned.

    * 3-5 years of journalism, public relations or corporate communications-related experience preferred

    * Excellent written and verbal communication skills

    * Strong organizational interpersonal skills

    * Ability to simplify highly technical messaging into clear, actionable deliverables

    * Ability to prioritize and manage multiple assignments, deadlines and high-volume, detailed work within a fast-paced environment

    * Able to work well within a collaborative team

    * A strong working knowledge of traditional and emerging media and content platforms

    * Knowledge of SharePoint publishing a plus

    * Familiarity with Adobe applications a plus

  • ID: 10763
  •   
    • Location: Yokohama   Industry: IT-SIer/Services   

    Would play the role of Program Manage specific to Business Application Services delivery. That he/she would be responsible for project/services delivery of multiple, IT related projects. To establish good relationships across the CIO organization, business areas and suppliers in order to deliver the ...
    Would play the role of Program Manage specific to Business Application Services delivery.
    That he/she would be responsible for project/services delivery of multiple, IT related projects.
    To establish good relationships across the CIO organization, business areas and suppliers in order to deliver the program successfully.
    Spearhead to addressing customer escalations and following on improvement actions.
    Responsible to improving customer satisfaction rate and reduce dissatisfaction factors
    To engage in delivering projects end to end through the defined project lifecycle to agreed time, quality and cost, if needed.
    To ensure profitability in the engagement
    To engage in Business Application Services related Pre-Sales activities, Solution review, effort estimations review and customer presentation meeting etc.,
    To maintain project integrity, focusing on internal consistency and compliance to standards, processes and strategies.
    Ensure project best practices replication, KM project documentation utilized for project implementation for new projects.
    Six Sigma Methodology usage and Quality Orientation to the self and team
    Manage large team of consultants & project managers to deliver the projects/services

    1. At least 12 years in IT in a large organization (more read below) 2. Experienced in ERP, Application Development, and Maintenance Projects (SAP, Oracle, etc.)

    1. At least 12 years in IT in a large organization, including at least 5 years’ experience of leading and delivering Enterprise Applications - Package implementations and Application Development projects. 2. Must be proficient in the use of project management tools and must have detailed knowledge of the Project Lifecycle. 3. Should have experience in Pre-sales activities, like driving RFx, at least 3 years in multiple domains. 4. Experience and skill of process building and process enhancement to improve delivery efficiency. 5. Good presentation skills, able to communicate effectively, to express views and reasons for decisions, particularly when talking to clients. 6. Ability to handle customer escalations and customer facing roles 7. Ability to discuss and communicate fluently in English. (read, write and speak) 8. Ability to communicate in Japanese (read, write and speak) – Minimum JLPT N2 level passed 9. Self-motivated and confident in own thinking and decisions. 10. Project Management Certification – PMI/Prince 11. Knowledge of ITIL Framework

    Preferable
    1. Delivery Focus: Ability to focus clearly on priorities and deliverables, define and deliver to fixed dates, and to work under pressure. 2. Leadership: Ability to lead and motivate a team of people, building team spirit and coach staff when appropriate. 3. Planning Ability to prioritize work based upon business priorities, and to identify and resolve potential conflicts. 4. Communication: Ability to listen to the team, to the customer and to common sense. 5. Initiative: Must be able to work with little or no supervision and be able to cope with events and accept responsibility. 6. Innovation: Show an individual flair, have a component of imagination and original thinking.

  • ID: 10762
  •   
    • Location: Nagoya   Industry: IT-SIer/Services   

  • ID: 10761
  •   
    • Location: Tokyo   Industry: IT-SIer/Services   

    Compliance and operational focused • Lead Security operational governance activities • Dedicated or Shared (Industry) • Multi-3rd party services • Seek to identify additional Enterprise Security Services Information Risk Management (IRM) revenue for the account. • Ens...
    Compliance and operational focused

    • Lead Security operational governance activities

    • Dedicated or Shared (Industry)

    • Multi-3rd party services

    • Seek to identify additional Enterprise Security Services Information Risk Management (IRM) revenue for the account.

    • Ensuring delivery excellence in IRM operations (Ensuring avoidance of non-performance / non-compliance contractual penalties).

    • Relationship management with suppliers to client.

    • Maintain an account security plan for the selected account(s)

    • Manage and reports security incidents

    • Ensure Audit preparation, facilitation and remediation

    • Manage Security Risk and Exception to standards management

    • Ensure knowledge and implementation of security fundamentals, policies and standards (regulatory and contractual)

    • Escalate and resolve Security Issues

    • Coordinate delivery of Security Metrics and Reporting in support of contractual commitment

    Since this is Intermediate position, we are not so much looking for Security experiences.

    As long as candidates have 3-5 years of System operation experiences like Wintel, Unix, Database or Network operations and handled IT Incident management, they are good candidates.

    l Operation experience of either Windows / Unix / Network 3 - 5 years

    l Experience in incident management (experience of security incidents is not required, but understanding the flow of incident response)

    l Ability to log in directly to the system and troubleshoot and check logs

    l Experience creating materials using Microsoft Office products

    l Communication skill (can interact with customers) Language: Japanese

    l ITIL Foundation Certificate



    ■ Better skills if you have

    Like to keep up on Technical Skills

    Security incident handling experience

    Security related Certificates

    Those who wish to learn security from now



    ■必要なスキル

    Windows/Unix/Networkいずれかの運用経験 3-5年程度

    インシデント管理の経験 (セキュリティインシデントの経験はなくてもよいが、インシデント対応の流れを理解していること)

    システムに直接ログインして、トラブルシューティングやログの確認をする能力

    Microsoft Office製品を使用した資料作成経験

    コミュニケーション能力 (お客様と対話ができる) 言語:日本語

    ITIL Foundation 資格保持者



    ■あればより良いスキル

    テクニカルスキルを

    セキュリティインシデント対応経験

    セキュリティ関連の資格保持者

    これからセキュリティを学びたいと思っている方

    someone experiences in some kind Security Operation Work (like Patch Management , Anti-Virus Management, ID Management etc)
    or
    3-5 years in IT operation (like system admin or network admin) who is willing to learn Security.

  • ID: 10758
  •   
    • Location: Tokyo   Industry: CNS-Apparel   

    DEPARTMENT: Finance JOB TITLE: Accounting Manager REPORTS TO (/DOTTED LINE): Finance Director DIRCT SUBORDINATE: Accounting Team (9 members = A/P:5, A/R:3, Asset:1) ROLES & RESPONSIBILITIES 職務: • Producing accurate financial reports to specific deadlines in accordance with Headquarter’s stan...
    DEPARTMENT: Finance
    JOB TITLE: Accounting Manager
    REPORTS TO (/DOTTED LINE): Finance Director
    DIRCT SUBORDINATE: Accounting Team (9 members = A/P:5, A/R:3, Asset:1)
    ROLES & RESPONSIBILITIES 職務:
    • Producing accurate financial reports to specific deadlines in accordance with Headquarter’s standard
    procedures.
    • Balance sheet reconciliation
    • Liaising with auditors to ensure annual monitoring is carried out
    • Managing and monitoring cash flows/communication with APAC Treasury Team
    • Maintain a documented system of accounting policies and procedures
    • Preparing and /or reviewing appropriate ledger entries and reconciliations
    • Identify process improvement opportunity and plan the execution
    • Develop and train the accounting team
    • 本社のやり方に則り、締日に合わせた正確な財務報告書の作成
    • 賃借対照表調整
    • 監査対応
    • キャッシュフローの管理とモニタリングと APAC の Treasury Team とのコミュニケーション
    • 会計ポリシーと手順書の整備
    • 月次決算の実務‐主に GL(総勘定元帳)と原価計算/棚卸資産を担当
    • 毎月、金融パッケージを作成し本社財務部に対応する
    • 見越し留保 reserve accrual の適切性と再評価も含めた棚卸資産分析
    • 税法および商法に従い必要な報告書を作成
    • 上記に関連した SAP 業務
    • すべてのビジネス・サイクルで SOX 法遵守を徹底する
    • プロセス改善の機会を見出し、改善計画を作成・実行
    • 財務スタッフの育成
    SKILLS AND EXPERIENCE 能力・適性:
    • Bachelor’s Degree in Finance, Accounting, Economics or related field required (CPA….)
    • Over 7 years hands on Accounting experience Outstanding relevant financial experiences
    • A solid understanding of financial statistics and accounting principles
    • Working knowledge of all statutory legislation and regulations
    • Flexibility/International mindset
    • Able to work on multiple projects simultaneously
    • Good time management skills and the ability to prioritize
    • The ability to work as part of a team and to build strong working relationships
    • Good communication skills – both English and Japanese (Written and Verbal)
    • Familiar with SAP environment
    • Financial reporting experience using “IFRS”
    • Experience in accounting operation for inventory of products
    • Experience in luxury/fashion industries is a plus
    • 会計、経済など関連分野での学位(CPA 尚可)
    • 7 年以上の会計の実務経験があること
    • 会計統計や会計原則をしっかりと理解していること
    • 関連法令の実践的な知識がある方
    • 柔軟性があり国際的な考え方の方
    • 複数のプロジェクトを同時進行できる力
    • 適切に優先順をつけることができ、時間管理がしっかりできる方
    • 仕事上の良い関係性を築くことが出来、チームワークが取れる
    • ラグジュアリーやファッション業界での経験あれば優遇
    • 月次決算の実務経験者
    • 論理的思考/前向き思考/柔軟性
    • 高度なコミュニケーション能力 - 英語・日本語で問題なく業務遂行できること
    • SAP 経験(必須)
    • 国際会計基準 IFRS の理解(必須)
    • 在庫のある業界での経理経験(必須)
  • ID: 10748
  •   
    • Location: Tokyo   Industry: IT-SIer/Services   

    Job Description: Leads the planning and execution process of selling, qualifying, and closing of large and/or challenging opportunities. Acts as a subject matter expert on both the company's and competitor's application offerings and services. Mentors less experienced personnel in sales genera...
    Job Description:
    Leads the planning and execution process of selling, qualifying, and closing of large and/or challenging opportunities. Acts as a subject matter expert on both the company's and competitor's application offerings and services. Mentors less experienced personnel in sales generation.
    Responsibilities:
    ● Leads sales cycle from start to finish for delivery of customized business applications to large or challenging clients. Meets or exceeds annual new business revenue target for an assigned application offering within a defined sales territory.
    ● Works closely with client relationship and account management team to develop an account development plan for accounts within application efficiency, business process outsourcing (BPO) and mobility solutions, or full life cycle application management.
    ● Works across a medium territory to create a market for defined application offerings and services, and to qualify and develop opportunities within those markets.
    ● Provides pre-sales support to client relationship personnel to drive an applications pipeline of qualified leads across a medium sales territory. Engages with the same to qualify leads into opportunities. Executes the standard sale process through to closure.
    ● Addresses complex client business problems through application offerings. Develops a compelling value proposition for our solution based on a solid business case and its overall impact on the client's agenda as well as company goals.
    ● Develops strategic business relationships with key decision makers including customer senior management. Builds relationships while positioning company for future prospects.
    ● Interfaces with internal department senior management and external partners to develop and implement strategies, plans and business models. Ensures sales solutions meet the needs of customer and company goals.
    ● May provide leadership and work guidance to less experienced personnel and sales support team

    Qualifications:
    Basic Qualifications

    ● Bachelor's degree in business administration or related field preferred or equivalent knowledge
    ● Twelve or more years of business development or sales experience
    ● Experience working with the technology industry
    ● Experience working with technology products, services, competencies, solutions, and offerings
    ● Experience working with a standard sales methodology and supporting tools and applications
    ● Experience working with finance and accounting
    Other Qualifications
    ● Strong interpersonal and presentation skills for interacting with team members and prospective clients up to the Board level
    ● Strong selling and negotiation skills
    ● Strong communication skills to listen to the client and articulate back for solutioning
    ● Leadership skills to guide and mentor the work of less experienced personnel
    ● Ability to lead and work in a team environment
    ● Ability to create and maintain formal and informal networks
    ● Willingness to travel
  • ID: 10742
  •   
    • Location: Other Japan   Industry: IT-Software   

    Management experience as a manager or a leader User helpdesk support and IT system operations IT consulting or other similar operation Language Skills: Native Level Japanese Mandatory (Written and Spoken) + English TOEIC 450 above is Preferred • Technical Skills and Experience: o Managem...
    Management experience as a manager or a leader
    User helpdesk support and IT system operations
    IT consulting or other similar operation

    Language Skills: Native Level Japanese Mandatory (Written and Spoken) + English TOEIC 450 above is Preferred
    • Technical Skills and Experience:
    o Management experience as a manager or a leader (Mandatory Skill)
    o Technical skills exceeding a fundamental IT engineer (Mandatory Skill)
    o Experience as a service contractor at customer onsite (Mandatory Skill)
    o Experienced in User helpdesk support and IT system operations (Mandatory Skill)
    o Experienced in IT consulting or other similar operation (Preferred Skill)
    o 3+ years’ experience in setting up and providing user support for servers, client PC, storage and network (Mandatory Skill) o Ability to understand the requirement and carry out investigation and reporting himself/herself (Mandatory)
    o 3+ years of experience in service management based on ITIL principles, or IT Incident and Service management in an enterprise. (Preferred Skill)
    o 3+ years of experience in system development as a system engineer (Preferred Skill)
    o 1+ years of experience operating engineering related system (Preferred Skill)

    Common things for the IT Engineer and IT Leader in the Client Location • Environment o Enterprise IT Environment ▪ IT Network: MPLS and DMVPN network (almost all locations, jointly managed at global and local) • Maintenance and configuration change of network equipment will be managed by global vendor (Verizon) o deployment will be carried out by locally ▪ Account management: Active Directory (local management) and Site Minder (global management) ▪ Client PC: • OS: Windows 7 Enterprise, Windows 10 Enterprise (Globally managed) • Office applications: Office 2007, 2013, Office 365 (Globally managed) • PC image management: Microsoft SCCM (Globally managed) ▪ Servers: • OS: Windows Server 2008 R2 (approx. 90%); Windows Server 2016, 2012, 2008, 2003, RHEL, SUSE(Locally managed) • Virtual environment: hosted on VMWare; IBM Blade Server (Locally managed) ▪ Storage: • NetApp, DELL emc VNX 5300(Locally managed)

    ▪ Telephone equipment: • Landline: AVAYA(Global contract) • Mobile phones: DoCoMo, iPhone (Local contracts) ▪ CAD/PLM: • CAD: CATIA V5, NX, Altair, I-DEAS, Elysium, CAD Doctor, NSTK (Globally managed and partially locally managed) • PLM: Team center (Globally managed) • *Different versions and releases being used for different customers ▪ ERP environment: • Package software: QAD EE (All core operations; global management but business requirements defined locally), SAP (only part of the operations; Globally managed)

  • ID: 10726
  •   
    • Location: Tokyo   Industry: IT-SIer/Services   

    - Deskside and Online Support - Network and Data Center Support Skillset • Minimum 6 yrs hands on experience as deskside/Onsite support/local IT engineer • Experience in Providing Hands & feet Support for Network and Datacenter Equipment's/Devices • Strong Microsoft...
    - Deskside and Online Support
    - Network and Data Center Support

    Skillset



    • Minimum 6 yrs hands on experience as deskside/Onsite support/local IT engineer


    • Experience in Providing Hands & feet Support for Network and Datacenter Equipment's/Devices


    • Strong Microsoft Operating System installation(Win 7 & Win10) and troubleshooting skills


    • Strong experience in troubleshooting MS office (Outlook, Word, Excel, PowerPoint etc.)


    • Strong desktop support knowledge including hardware, software, and networking concepts


    • Strong skills in Desktops, Workstations, Notebooks and Printers and Handhelds


    • Basic understanding of Audio/Video equipment and conference room setup


    • User account creation for Active Directory, Exchange Mailboxes, Distribution lists


    • Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools tool. Escalations


    • Troubleshoot and assist end users with mobile device setup, activations and performance issues.


    • Handheld – Blackberry, Android & IOS support knowledge


    • Strong Customer service skills


    • Strong written and verbal communication skills


    • Good Understanding of ITIL processes


    • Hand on Experience on ITSM tools like Service Now


    Mandatory Certification


    • A+ Certified or Equivalent Certified


    Soft Skills


    - Excellent communication and conversation skills (Verbal and Written)


    - Good documentation skills


    - Good working knowledge of MS OFFICE (Including MS Project and Visio)


    - Should have a great customer handling skills


    - Able to handle unforeseen situations


    - High level of acceptance
  • ID: 10723
  •   
    • Location: Tokyo   Industry: IT-SIer/Services   

    1. Position Summary As part of a country Services organization, manages one services project or several unrelated services projects driving customers value realization. Execute the project(s) within the defined targeted outcomes, such as financial, schedule, scope and quality, while ensuring custo...
    1. Position Summary
    As part of a country Services organization, manages one services project or several unrelated services projects driving customers value realization. Execute the project(s) within the defined targeted outcomes, such as financial, schedule, scope and quality, while ensuring customer satisfaction.
    Act as key point of contact for Sales, Presales, Services Management and the customer for the project.
    Works under self-management to manage projects of medium to high size and complexity that could be
    part of a program.
    2. Duties and Responsibility
    Drive Value Realization
    Work with Sales Account Manager and Engagement Management to understand the Value
    identification and planning processes
    Drive the project team and Customer to implement a solution that allows the customer to
    realize the value
    Collaborate with the customer to ensure agreed KPI’s are tracked and met
    Initiate and Execute a Project Structure and Governance Model
    Manage the Project throughout the Project life-cycle leveraging Siemens Delivery Framework
    Manage the project schedule to ensure on time delivery
    Ensure the planned project communications on all levels including escalation procedures and
    project progress reporting
    Manage contract acceptance and final project handover
    Perform project reviews and retrospectives regularly and feed the results and lessons learned
    into project and organization
    Manage the Project Team and Project Financials

    Qualifications
    Abilities
    Demonstrates a thorough professional know-how in Project and Program Management, based on practical, demonstrable experience including a thorough understanding of Project and Program Management practices and standards.
    Contributes to process improvement for Project and Program Management, providing feedback on the use of processes, systems and tools in real world situations.
    Focuses on mentoring others to improve Project and Program Management delivery across the business, proactively sharing knowledge to transfer expertise.Capable to interact with small and large clients at all levels of the organization
    Knows main communication techniques (e.g. asking questions, active listening) and applies them consciously;
    Communicates effectively with business partners by using appropriate language and vocabulary according to the purpose and context.
    Understand the impact of own communication style on others
    Ability to communicate with project team and global team with multi-cultural backgrounds
    Ability to deal with purely Japanese customer behavior
    Skills
    General knowledge about overall PLM process and systems
    Good understanding of project management methodology, ability to define and implement
    best practices
    4. Education and Experience
    Education:
    Preferred is a technical degree in engineering or computer science or equivalent knowledge
    Recommended is a certification in Project Management from Project Management Institute
    (PMI), International Project Management Association (IPMA) or equivalent international body
    on a level suitable for this role.
    Languages: English, Japanese
    Experience:
    Preferred is experience on project management/leader of PLM/PDM(or similar type of a
    commercial product) deployment at mid ~ large size customer
    5 years or above working experience will be a minimum, among which, 3+ years direct
    relevant experience as project manager
    Experience in multicultural environments is preferred, along with a number of different
    positions occupied covering different levels of the business function area
    The experience related to automotive industry or other mechanical product company.
  • ID: 10707
  •   
    • Location: Tokyo   Industry: IT-SIer/Services   

    RESPONSIBILITIES • Ability to prepare solution and architecture diagram. • Design, build, Test and Document RESTful services using Swagger. • Seeks innovative ways to improve the process of delivering solutions to clients. • Fully document work processes and procedures • Perform Unit T...
    RESPONSIBILITIES

    • Ability to prepare solution and architecture diagram.
    • Design, build, Test and Document RESTful services using Swagger.
    • Seeks innovative ways to improve the process of delivering solutions to clients.
    • Fully document work processes and procedures
    • Perform Unit Testing, Integration Testing
    • Ability do JVM configuration for performance.

    REQUIRED SKILLS
    • Knowledge and experience of the WebSphere Application Server Administration
    • Knowledge and experience of the WebSphere Application Server Migration Toolkit
    • Knowledge and experience of the Windows servers and Linux servers
    • 5+ years of experience delivering enterprise class applications, with at least 3 most recent years working in REST APIs, Swagger.
    • Experience building applications with popular JS frameworks and libraries
    • Solid understanding of object-oriented design and programming concepts, core Java concepts, multi-threading, MVC, and common design patterns, SQL/NoSQL Databases
    • Experience in Java SE, Java EE.
    • Experience in PowerShell, Ant, Maven, Jenkin
    • Experience in Eclipse, Code Refactoring.
    • Excellent troubleshooting skills with the ability to analyze and resolve difficult problems quickly
    • Clear and effective communication with team members
    • Provide quality formal and informal documentation consistent with documentation standards
    • Communication through English TOEIC 730 and Japanese language level(Optional)
    • Minimum 10-15 years of experience in IT.

    DESIRED SKILLS
    • Experience with JAVA.
    • Experience with RESTful services
    • Experience with Swagger

  • ID: 10686
  •   
    • Location: Tokyo   Industry: IT-SIer/Services   

    Description: Role and Responsibilities • Building architecture views and preparing solution architecture documents • Taking technology decisions, assisting in technology evaluation, making business cases for technology decisions • Providing vital solutions to the client by carrying out Ente...
    Description:
    Role and Responsibilities
    • Building architecture views and preparing solution architecture documents
    • Taking technology decisions, assisting in technology evaluation, making business cases for technology decisions
    • Providing vital solutions to the client by carrying out Enterprise/Technology Architecture Planning, Scoping and Estimating, Data Modeling, planning High Availability and low Failover Applications, Logical Architecture Design, Performance / Capacity Planning
    • Interacting with client to gather relevant technical information required for conceptualizing solutions
    • Helping customer to establish technology standards, cross-product technology and design compliance.
    • Staying abreast with the upcoming technologies and its utilization for all possible innovations

    Required Skills
    • 5 years of experience in architecting/designing systems for large development projects
    • In-depth experience of architecting integrated systems in the Life insurance domain(Preferred), estimation models, dependency management, inter group co-ordination and DevOps toolsets
    • Proven knowledge of requirements to design conversion using Object Oriented Architecture and Design, Design Patterns, systems integration methodologies (MUST)
    • Good understanding of JS framework (React) and peripheral technologies (Node.js, etc.)
    • Good understanding of concepts and configurations about Docker/Container bases and virtualization
    • Having experiences projects in the areas of enterprise Java application development with hands-on experiences for Application Server, IBM MQ、Oracle Database.
    • Having experiences of at least one project in the areas of ESB IBM Integration Bus or similar products, and ETL Informatica PowerCenter or similar products, in addition to development project of technology integration of the same.
    • Having project experiences in the areas of Linux/Unix environments so that he/she can join discussion on basic command and utilities.
    • TOGAF certification (Desired)

    Educational Qualification
    Any bachelor’s Degree in Engineering/Technology, preferably in Computer Science/Computer Applications or any other related study or experiences.

  • ID: 10666
  •   
    • Location: Tokyo   Industry: IT-SIer/Services   

    RESPONSIBILITIES • Analyze problems and determine plans for implementation. • Manage projects assigned • Use standard project management techniques and business practices. • Document all methods, controls and processes. • Develop and maintain standards, system design concepts and analysi...
    RESPONSIBILITIES
    • Analyze problems and determine plans for implementation.
    • Manage projects assigned
    • Use standard project management techniques and business practices.
    • Document all methods, controls and processes.
    • Develop and maintain standards, system design concepts and analysis techniques.
    • Leading projects from conception to implementation.
    • Responsible to work closely with the Client Manager and the rest of the team.

    REQUIRED SKILLS
    • 5+ years’ experience with project management coordinating various projects
    • IT Project Management.
    • Excellent understanding of Microsoft Office Suite, including Microsoft Project
    • Excellent analytical skills
    • Knowledge with Customer Relationship Management systems is a plus
    • Skilled in managing teams
    • Proven track record of work stream management and tracking against a plan
    • Project Management Certification
    • Demonstrated Experience in JIRA, Microsoft Project
    • Delivery Management
    • Creating Project charter, Project scope and project schedule; managing daily, weekly and monthly status meetings with the Project and Executive Teams.
    • Maintaining key communication and ongoing dialogue with key stakeholders.
    • Identifying all risks & dependencies in the project, allocating it to individuals, planning response and escalating at the right time (Risk Management).
    • Ensuring project adhere to organizational processes and procedures; managing key SLA metrics and monitoring the overall performance.
    • Clear and effective communication with team members
    • Communication through English (native level/ TOEIC 730) and Japanese (native level/N2 and upper)
    • Minimum 10-15 years of experience in IT.
    DESIRED SKILLS
    • Experience with Insurance domain
    • Communication through English (native level/ TOEIC 730) and Japanese (native level/N2 and upper)
    • Experience in offshore and onsite model.
    • Experience in WebSphere or ETL or Integration Projects
    • Certification in PMP (Optional)
  • ID: 10664
  •   
    • Location: Tokyo   Industry: FIN-Insurance   

    Summary of Responsibilities: Develops strategy and leads implementation of technical and strategic testing improvements across cross-functional, multi-platform application systems and projects. Responsible for defining and managing testing methodology including process, templates and tools. Responsible ...
    Summary of Responsibilities:
    Develops strategy and leads implementation of technical and strategic testing improvements across cross-functional, multi-platform application systems and projects. Responsible for defining and managing testing methodology including process, templates and tools. Responsible for consulting IT and business management on applying testing methodology and techniques to business opportunities.


    Principal Responsibilities:
    Manages quality and resources for multiple and complex testing projects and resolution of escalated issues not resolved by Test Project Leads
    Leads development, implementation, control, and distribution of all testing practices, standards, methodologies and metrics
    Communication and partnership with application development teams, business teams, vendor resources, and other project stakeholders.
    Manages day to day operations and performance of testing projects
    Planning, risk management and test resource allocation and management
    Handles escalations that could not be resolved at the Test Lead level
    Ensures vendor resources deliver on agreed upon SLAs
    Manages, coaches, and develops personnel, may include management of sourced resources, involved in providing quality assurance testing across lifecycle phases, and allocates resources across teams
    Identifies training needs of staff and ensures training is provided
    Approves master test plans, estimates and schedules
    Approves tool usage as recommended by the Test Specialist/Test team
    Responsible for financial forecasting and budget monitoring
    Identifies and recommends changes to enhance the effectiveness of testing strategies.
    Implements standardization across the test team to ensure continuous process improvement
    Defines and implements testing methodology (process and templates), tools, and training
    Maintains detailed knowledge of the testing processes, technology and infrastructure
    Provides senior level consulting services to project teams and management on implementation of testing methodology, tools and techniques
    Acts as an acknowledged expert in testing across the broader AD team
    Performs other duties as assigned or required


    Knowledge/Skills/Competencies Required:
    Bachelor’s Degree in Computer Science, Information Systems or related field, or equivalent work experience.
    10+ years of systems development, testing, and business experience.
    4+ years Project Management experience.
    Fluent in Japanese and English communications, both verbal and in writing
    Experience in global platform testing projects
    Strong stakeholders' management
    5 years Project Management experience, PMP desired.
    Life insurance background desirable
    Experience in working in a management or leadership position in a testing center or testing group is advantageous
    Hands-on experience in end to end test activities including test strategies, test planning and estimation, test execution and test automation
    Strong analytical and communication skills
    Experience in developing and conducting test processes for multiple types of systems, client users and/or units across an organization.
    PMP certification desired.
    Understand technical solutions and implications
    Strong knowledge of software development life cycle, infrastructure products and services and IT portfolio and program management
    Requires prior management, supervisory or team leader experience.
    Advanced understanding of system design processes, methodologies, and testing tools.
    Strong verbal and written communication skills.
    Experience managing virtual/offshore teams


    Personal Attributes:
    Problem solving and troubleshooting skills
    Fortitude in periodic high pressure situations
    Attention to detail and willingness to engage with working staff
    Multi-tasking and prioritization
    Leadership over a geographically diverse team
  • ID: 10661
  •   
    • Location: Tokyo   Industry: Energy-Renewable   

    Our high growth and leadership position in the renewable energy business offers outstanding opportunities to individuals seeking an exciting work environment in one of the most important industries for the 21st century. First Solar is a leader in the development and manufacturing of thin film solar mo...
    Our high growth and leadership position in the renewable energy business offers outstanding
    opportunities to individuals seeking an exciting work environment in one of the most important
    industries for the 21st century. First Solar is a leader in the development and manufacturing of thin film
    solar modules used in grid-connected solar power plants, as well as a provider of complete solar
    generation solutions for U.S. utilities. Our culture is one where teamwork, continuous improvement,
    achievement of results, and environmental responsibility are core values. We are seeking new
    associates who are motivated to contribute their talents to making cost-effective solar energy an
    important part of the world’s energy mix.
    Requirements:
    ➢ Both Japanese and English language skills required
    ➢ B.S. in finance, engineering or science is preferred from a leading institution; however, other
    majors are also acceptable if followed by the required professional finance experience.
    Required Skills:
    ➢ Highly analytical with a hunger to learn about renewable energy project finance and develop
    career rapidly
    ➢ Excellent Excel skills and strong quantitative ability, including Excel macros programming
    capability
    ➢ Excellent deal analysis and summary preparation skills (PowerPoint)
    ➢ Professional presence and ability to communicate effectively within teams
    ➢ Ability to work under the guidance of project finance and business development team members
    ➢ Ability to creatively apply finance thinking and analysis to a wide range of problems related to
    the solar energy space with focus on mega solar
    Essential Functions & Responsibilities:
    ➢ Participate on deal teams to execute the sales and financing of First Solar’s projects
    ➢ Assist with the asset management of our projects, particularly as it relates to debt facility
    compliance
    ➢ Analyze and report on developments within the Japanese energy market/regulatory framework,
    particularly with respect to how our project financing and business development activities are
    impacted
    ➢ Provide financial and other analysis/assistance to the business development team in relation to
    both project development and module sales activities
    ➢ Collaborate with Engineering, Sales, and other corporate teams to drive initiatives to innovate
    and improve on First Solar’s product offerings and technology
  • ID: 10654
  •   
    • Location: Tokyo   Industry: Energy-Renewable    Salary: ¥8 - ¥11

    We are looking for a Site Supervisor with a high level of people management skills, fluency in English and Japanese as well as having general technical background. Are you interested to be part of a global organization with a high-paced, international work environment wherein you can apply your experienc...
    We are looking for a Site Supervisor with a high level of people management skills, fluency in English and Japanese as well as having general technical background. Are you interested to be part of a global organization with a high-paced, international work environment wherein you can apply your experience and skills?

    In the Service Department, our focus is to provide our clients with high quality and best possible production of their wind power plants. With our long standing excellent track record and service experience globally, we work to ensure that we manage our clients' plants effectively to get the most out of each turbines while upholding to our commitment to safety standards.

    Responsibilities:
    ➢ As Site Supervisor, you will be responsible to engage in the operation and maintenance of Wind Turbine Generators (WTGs) and the supervision and coordination of one or more wind farms sites:
    ➢ Daily site reporting to the Service Manager
    ➢ Management of general daily on-site issues, reporting and site work deliverables
    ➢ Planning and preparation of site work rosters and schedules; managing and updating these in SAP
    ➢ Management of and co-ordination with on-site personnel (Service Technicians) to ensure all work is performed timely, efficiently, and safely
    ➢ Liaison and co-ordination with on-site employer representatives and Subcontractors
    ➢ Present the Site Induction to all on-site personnel, subcontractors and visitors
    ➢ Ensuring Quality, OH&S and Environmental requirements (including reporting and record keeping) for the site are being maintained and complied with by onsite personnel and Subcontractors
    ➢ Attending site meetings with client
    ➢ Conduct daily toolbox meetings and daily work team briefings, manage daily task management board
    ➢ Review and approve time sheets, expense reports, leave requests, overtime requests and travel requests

    Qualifications:
    ➢ Bachelor's Degree in Electrical/Mechanical Engineering preferable.
    ➢ Experience in supervising, leading team members for planning and management of a site
    ➢ Experience in maintenance operations, leading as example in 5S and Lean activities preferable
    ➢ Service and people management experience in the following industries are preferred: wind industry, heavy machinery industry, construction, rotating machinery, chemical refinery, petroleum, shipyard/ship repair, marine industry.

    Competencies:
    ➢ Strong people management, project management and coordination skills
    ➢ English language: at least business-level fluency (speaking, reading, writing)
    ➢ Japanese language: at least business-level fluency (speaking, reading, writing)
    ➢ Supervisory skills in the mechanical, electrical and electronics domain are preferred
    ➢ Possess a valid driving license in Japan
  • ID: 10643
  •   
    • Location: Tokyo   Industry: Energy-Renewable    Salary: ¥12 - ¥17

    The management and responsibility for Service and Maintenance Activities related to Japan business operations. This includes financial management of the Departments Budget and ensuring the Service business is meeting its contractual agreements and obligations by meeting the provision of services to custo...
    The management and responsibility for Service and Maintenance Activities related to Japan business operations. This includes financial management of the Departments Budget and ensuring the Service business is meeting its contractual agreements and obligations by meeting the provision of services to customers, maximizing profitability in line with those contractual obligations to the specific clients and corporate requirements.

    Key Accountabilities:
    - Proactively manage the Service division in Japan
    - Active leadership of Safety culture
    - Deliver on the KPI’s that’s agreed on an annual basic
    - Create and Implement strategy to achieve World Class status.
    - Achieve Customer Satisfaction level of 80% plus
    - Achieving bottom line profit targets
    - Ensure timely and efficient transition of projects from construction phase to Service Contracts
    - Oversee and manage the fiscal responsibility, i.e. budget expenditure, revenue, cost control
    - Proactively manage and report to the client, applying contractual obligations, and extending Service Contracts
    - Be an active leader in the development of the business by ensuring system design and implementation, efficiency, setting progressive service policies and strategies and presenting these to State of Affairs Committee.
    - Ensure skill development of staff within the Service division, at all levels in Japan
    - Management of key external stakeholder relationships

    Qualifications:
    - 5years experience in successfully managing an international service offering in an engineering environment ($5-15m T/O)
    - Experience in developing & presenting Service Contracts to clients
    - Experience in negotiating complex contracts at a senior level
    - Managed a major service business in a change environment
    - Worked in Six Sigma & Reliability focused environment
    - Developed service strategy in dynamic market environment

    Competencies:
    - High level commercial and business acumen – financial & contractual
    - Excellent people management and interpersonal skills
    - Strong customer service focus
    - Excellent organizational and planning skills, including excellent time management
    - Intermediate MS Office skills, knowledge of SAP
    - English to a high standard both written & verbal
    - Strong customer service focus
  • ID: 10642
  •   
    • Location: Tokyo   Industry: IT-SIer/Services   

    The Service Desk Manager is responsible for one delivery center to ensure all Metrics are measured and adhered. Owner of key measurements, Service Levels, and critical deliverables for SD services Main responsibilities: Performance of a single delivery center. Adherence to standards, measurement and...
    The Service Desk Manager is responsible for one delivery center to ensure all Metrics are measured and adhered.
    Owner of key measurements, Service Levels, and critical deliverables for SD services
    Main responsibilities:
    Performance of a single delivery center. Adherence to standards, measurement and reporting of metrics.
    Overall responsibility for processes, escalations, knowledge management within the DC
    New transitions and integration with the current teams. Knowledge acquisition, completion of documentation, management of infrastructure requirements, and all requirements that are associated with the new transitions. Operations reporting and governance meetings.
    Major activities:
    • Manages all activities in the Delivery center
    • Coordinates Knowledge Managers, Escalation Managers, Incident Managers and Team Leads/SMEs and makes sure they are aligned.
    • Supports Global Service Desk Manager with resource demand and capacity for a delivery center and activities to meet the demand and deliver required capacity (supports role of WFM – Workforce Management)
    • Ensures process changes are implemented.
    • Implements performance reporting for all the SLAs and KPIs and ensures adherence to the SLAs.
    • Reviews and follows-up on ticket based Customer Satisfaction (CSAT) reviews within the delivery center
    • Performs reviews on ageing of tickets and conducts pending ticket analysis with the Team Leads.
    • Reviews escalations and implements corrective and preventive actions on DC level
    • Initiates and manage against the Service Improvement Plan (SIP) and Continuous Improvement Plan (CIP)
    • Supervises performance of the team and is responsible for their qualification
    • Attends the monthly quality meeting, BMC Remedy Resolver Group Team Leads meeting, and the SD Monthly Call (SDMC).
    • Being proactive on actions, responses and handle critical performance factors which may impact service.

    【歓迎(WANT)】
    Service Desk Manager (SDM) Experience
    Language: Proficient in English (Read + Write + Speak) mandatory and Japanese
    Managing large global projects of 1,000 people or more.
  • ID: 10641
  •   
    • Location: Tokyo   Industry: IT-Software   

    As a Partner Account Manager, your primary focus will be to coordinate engagement with partners within your specified region, including alignment with Regional sales account management, Channel management, field service, customer technical support, industry and marketing principals, and back office are...
    As a Partner Account Manager, your primary focus will be to coordinate engagement with partners within your specified region, including alignment with Regional sales account management, Channel management, field service, customer technical support, industry and marketing principals, and back office areas such as purchasing and finance.

    Your main objective will be to identify, close (with support of sales account execs as needed), and assist your named Channel accounts to increase revenue, provide a centralized point of contact and, increase channel partners’ satisfaction as a business partner. You will be required to have periodic business reviews with partner to ensure that the mutual business goals and objectives are being met. Additionally, these business reviews should include verification of previously set goals, expectations for next review period and period to period pipeline performance (includes forward looking pipeline as well as deals closed since last review). These reviews apply to all partners in the region.

    For existing global Channel relationships you will be accountable for:
    • Understanding and aligning global strategy locally
    • Managing local governance, relationships, and rules of engagement
    • Aligning field sales on prioritized activities/accounts

    For local Channel relationships you will be accountable for:

    • Developing local partner ecosystem in alignment with agreed local and global strategy to drive new market growth
    • Managing local governance, relationships, and rules of engagement
    • Aligning field sales on prioritized activities/accounts

    For both local partners directly and global partners aligned to the global leader you will be accountable for:

    • Building trust with key members of the Channel account
    • Be an expert on the partnership
    • Helping the Channel partner understand positioning and technical use of our product
    • Increase the portfolio of PI options in their solutions
    • Increasing activity level measured in sales revenue: o Joint opportunities/pipeline
    o Direct revenues driven from partner accounts
    o DevClub and event participation
    • Removing obstacles to business
    o Managing channel conflicts
    o Handling technical escalations
    • Ensuring a consistent and cohesive partner experience for the Channel Account
    • Promoting partners and actively report partner value




    You will be responsible for controlling:

    • Development and execution of the Partner Account plan and strategy
    • Communication across teams
    • Work with APAC Marketing & Partner Director to develop marketing plan to drive revenue from channel account
    • Manage leads as appropriate
    • Visibility into pipeline (situation awareness)
    • Ensure that training is kept up to date
    • Investment (cost to doing business). You will utilize resources and participation in events appropriately and have the responsibility to influence these decisions.

    Partner Account Manager experience
    Bilingual
    University Degree
  • ID: 10640
  •   
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