AVP - Program Manager - Bancassurance Systems Delivery

Location: Tokyo   Industry: IT-Fin Insurance   

English Ability: Fluent   Japanese Ability: Fluent   Position ID: 10243

This position belongs to Japan CIO’s Distribution & Marketing Systems Dept., in charge of dealing with complex global cross-functional / enterprise wide projects / programs.

This is a high-exposure leadership role providing strategic partnership to the Bancassurance Channel, which is expected to rely heavily on enterprise solutions to defend and expand market share.

The Bancassurance channel is expected to be a critical growth market for our Japan business over the next 3 to 5 years. Current estimates show that IT’s involvement with digitizing the channel would help to secure $200 MM ANP between 2018 and 2019.

Location: Tokyo, Japan

He / she will lead a team of IT professionals dedicated to the bancassurance channel, providing program oversight across multiple initiatives, driving IT strategy, and ensuring execution of critical projects within the Bancassurance channel. As a business-facing role to key stakeholders, this role will be responsible for managing customer expectations while driving collaboration within the local business and across the Global IT organization.

Key Relationships: SVP, Financial Institutions; VP, Bancassurance Strategy; VP, Digital Sales Integration (Global IT)
Reports to: VP, Distribution & Marketing Systems Solution Delivery

Key Responsibilities:
Plan and execute multi-generational bancassurance sales platform project
Create long-term vision and strategy for bancassurance channel digitization
Establish and develop dedicated bancassurance system organization
Manage customer relationship with bancassurance executives, ensuring alignment to critical business priorities.
People management: training, development, promotions, and coaching

Total number of employees directly managed is 5 employees.
Total number of employees indirectly managed is 50+ contractors.
(Senior Manager, Manager, staff)

Business Knowledge/Technical Skills:
・Strong leadership, diplomatic and motivational skills to lead cross-functional teams and coach/advise peers and staff
・Successfully deliver ERP or system of similar complexity within a global project team framework
・Proficient in project management tools, templates and project life cycle
・Excellent communication, facilitation, and analytical skills, inclusive of written, verbal and listening, in both Japanese and English at all levels of the organization.
・Experience with bancassurance channel in life insurance industry

Leadership Competencies:
・Thinks Strategically - Sets direction aligned to the company’s strategy, applying external and global perspective to meet local and global needs.
・Motivates People - Gains people commitment to achieve business objectives through clear communication of the company’s vision and flexing leadership styles to inspire high performance.
・Creates Partnerships - Authentically builds trusted relationships and collaborates across global, diverse and multi-functional teams to successfully drive business objectives.
・Grows Talent - Inclusively and pro-actively develops talent, empowers individuals and manages diverse teams to drive engagement and performance.
・Focuses on Customers - Promotes customer centricity and ensures focus on creating great customer experiences to achieve competitive advantage.
・Drives Results - Sets aggressive goals and is accountable for continuously driving improved performance, leading change and ensuring high standards.

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