Project Role: Mainframe Support and Operations Engineer (x 2 staffs)
Join the existing L2 team of the client (large multinational Insurance company)
Take in calls / emails from L1 Help Desk Teams / or external application teams and analyze the issue.
Monitor Job Abends and analyze Joblog and send report to L3 team(s).
Scheduling and Running Jobs
Executing Batch Jobs using Control-M
Understanding new releases from the Development team so that support for those can be provided.
Participate in Disaster Recovery Tests as may be scheduled by the client
Required skill and Experience
Familiar with the following technology: AS400, z/OS, DB2, SAM, VSAM, IMS-DB
Experience with working in / with Life Insurance companies in Japan, experience in working with Global teams, Good communication skills will be a plus
1. Native Japanese skill only; 2. Bilingual language skill - Business Japanese (JLPT 2nd +) and Business English (TOEIC 800 points +)