Engagement Manager

Location: Tokyo   Industry: IT-SIer/Services   

English Ability: None   Japanese Ability: None   Position ID: 10940

Role Information

Role: Engagement Manager

Role Designation: Manager - Client Services

Purpose of the Role

To perform competitor analysis for the IBUs, client introduction, provide analysis and ground intelligence, prepare customer maps of named customers, support the engagement manager in contract negotiations, to identify right contacts in the client organizations and to inform IBU engagement manager about customer complaints on project delivery WITH THE OBJECTIVE OF increasing the IBU footprint, leveraging first-hand experience against competitors, demonstrating business value to the client, growing accounts and minimizing revenue leakage WITHIN the boundaries of company policies and guidelines.

Educational Qualification and Experience Levels

Bachelor degree with minimum 12 years of experience (MBA-big plus)

Knowledge and Skills required for the Role

Must be a sales professional with at least 10 to 12 years of complex IT solutions selling experience focused on selling to the manufacturing sector in Japan, with a demonstrable ability to meet challenging deadlines.

IT system integration business and knowledge, cost & revenue drivers for an IT organization, Business case creation, Financial ratios and analysis (IRR, NPV, ROCE etc.), Statistical analysis (regression, correlation, mean, median, mode, frequency distributions), Presentation skills

Ability to learn quickly regarding the business processes of the client, processes, service lines. Should have excellent analytical skills. The ability to display initiative and work in an unstructured environment is a must.

Language requirement: Bi-lingual (English & Japanese) Must

Areas of Responsibility

Market Development

Customer Prospecting

Opportunity Identification & Qualification

Proposal Development

Proposal Negotiation & Closure

Contracting & MSA

Account Planning & Review

Account Mining

Account Operations

Relationship Management

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1-4-2 Minami Aoyama, Minato-ku, Tokyo, Japan 107-0062
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