Role: Engagement Manager
Role Designation: Manager － Client Services
Purpose of the Role
To perform competitor analysis for the IBUs, client introduction, provide analysis and ground intelligence, prepare customer maps of named customers, support the engagement manager in contract negotiations, to identify right contacts in the client organizations and to inform IBU engagement manager about customer complaints on project delivery WITH THE OBJECTIVE OF increasing the IBU footprint, leveraging first－hand experience against competitors, demonstrating business value to the client, growing accounts and minimizing revenue leakage WITHIN the boundaries of company policies and guidelines.
Educational Qualification and Experience Levels
Bachelor degree with minimum 12 years of experience （MBA－big plus）
Knowledge and Skills required for the Role
Must be a sales professional with at least 10 to 12 years of complex IT solutions selling experience focused on selling to the manufacturing sector in Japan, with a demonstrable ability to meet challenging deadlines.
IT system integration business and knowledge, cost ＆ revenue drivers for an IT organization, Business case creation, Financial ratios and analysis （IRR, NPV, ROCE etc.）, Statistical analysis （regression, correlation, mean, median, mode, frequency distributions）, Presentation skills
Ability to learn quickly regarding the business processes of the client, processes, service lines. Should have excellent analytical skills. The ability to display initiative and work in an unstructured environment is a must.
Language requirement: Bi－lingual （English ＆ Japanese） Must
Areas of Responsibility
Opportunity Identification ＆ Qualification
Proposal Negotiation ＆ Closure
Contracting ＆ MSA
Account Planning ＆ Review